Status indicators in ClearPoint can be configured either manually or automatically. Manual Status Indicators are updated by users, while automatic Status Indicators are updated based on the status of other related items, such as milestones, or projects.
Manually setting your Objective Evaluations
By default, Objectives in ClearPoint are manually evaluated. This means that you visit an Objective, and then qualitatively evaluate whether it is on track or behind.
However, some organizations prefer to automatically evaluate Objectives to ensure consistency across the organization. Objectives are unique in that their evaluation can “summarize” performance across different element types (even other objectives) in ClearPoint.
Note: If the Element is already automatically evaluated you can not update the status manually.
Updating status by inline editing on the Detail Page
Select Scorecards & Elements from the Control Panel
Choose Manage Elements
Open Objectives
Select the Objective you are going to be working with, in this example, ‘Direct Routes’.
Double-click on the Status icon
Select a Status Indicator from the dropdown menu
Click on the green check mark at the top of your screen to save your changes
Updating status from the Edit Element window
Select Scorecards & Elements from the Control Panel
Choose Manage Elements
Open Objectives
Select the Objective you are going to be working with, in this example, ‘Direct Routes’.
On the Objective Detail Page, click on the edit Pencil icon
Select a Status Indicator from the Status dropdown menu
Once you are done with your changes, click Save
Automatically evaluating your Objectives
Setting up your account for Automatic Objective Evaluation
The first step in configuring your account for Automatic Objective Evaluations is to set up the scores for your Status Indicators. This step only has to be done once, and is used to weight the scores in all of the evaluated Objectives in your account.
Click on System Settings
Open System Setup
Select Status Indicators under Standard Features
A modal window showing all the Status Indicators in your account will appear
Click on the edit Pencil icon to open the menu for an indicator
You can input the desired value in the Score fieldTypical values are:
Above Plan - Green - Score 3
Caution - Yellow - Score 2
Below Plan - Red - Score 1
No information - Blue - Score 0
Once you are done with your configuration, click Save
Note: The most positive Status Indicator should have the highest score, and the most negative Status Indicator should have the lowest score.
Configuring an Objective for Automatic Evaluation
Once you have assigned values to your Status Indicators, you can set up your Objective Evaluations. There are two steps to this process: First, you need to set up the Elements that this Objective Evaluation will be based upon (the linkages). Then, you set up the rules for Evaluation (the evaluation criteria).
Select Scorecards & Elements from the Control Panel
Choose Manage Elements
Open Objectives
Select the Objective you are going to be working with, in this example, ‘Direct Routes’.
On the Objective Detail Page
Click on the edit Pencil icon
Navigate to the Links tab
Mark the check box next to Enable Automatic Evaluation
To the far right of each Linked Element, fill in the Weight field with a number to indicate the importance of the linked element’s status in determining the objective’s status. The weights of all linked elements should add up to 100 (as in 100%).
If the weights do not add to 100, any remaining percentage will be factored into the score as zero. You can see if your assigned weights add up to 100 in the Total Weight field at the bottom of the window. The score based on these weights will also be shown below the list of links.
Understanding how evaluation criteria work
The system evaluates the objective by reading the evaluation criteria from top to bottom, and it stops at the first status where the criteria is met. The criteria that do match the current score are shown with green checks and the criteria that do not match are shown with red x’s.
In this example, if the Total Score is greater than or equal to 3, the objective will be ‘Above Target’; greater than or equal to 2, it will be ‘Caution’, etc. This can be adjusted based on how the statuses were scored in Admin Options.
Setting status evaluation criteria
Once you have enabled evaluations and set up the linkages, you can set the rules (Evaluation Criteria) for the Objective.
Select Scorecards & Elements from the Control Panel
Choose Manage Elements
Open Objectives
Select the Objective you are going to be working with, in this example, ‘Frequent Reliable Departures’.
On the Objective Detail Page
Click on the edit Pencil icon
Navigate to the Evaluation Criteria tab
Click on the check box next to all Status Indicators you would like to use to evaluate the Objective
Use the dropdown menus to determine how each indicator will evaluate against the scoring criteria (the current score is shown with a grey background next to each status). Type in a target score value in the blank field next to the comparison symbols for each indicator.
Once all target score values have been assigned, click Save
On the Objective Detail Page, you will no longer be able to update the objective’s status manually as it is being automatically evaluated. The score will also appear at the top right corner of the detail page.
Note: You can display the Objective Score as a field on objective detail pages and in summary reports.