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Getting Around - Comments & Mentions
Getting Around - Comments & Mentions

This guide provides a step-by-step tutorial on how to use the discussion tab in ClearPoint.

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Written by Fernando Montenegro
Updated over a week ago

The Discussion tab offers features such as @mentions, emoji reactions, functionality of discussion threads, editing and deleting comments, resolving and deleting discussion threads.

This guide is useful for anyone who wants to effectively communicate and collaborate with team members using the discussion feature in ClearPoint.


Navigating to the discussion tab

  • Click the Chat Bubble icon found on Element Detail pages, Summary Reports, and OKR Goal pages

Screenshot of: Click the **Chat Bubble icon** found on Element Detail pages, Summary Reports, and OKR Goal pages

Using @mentions function

  • Click into the Discussion Text Area

  • Type β€œ@” to show a List of users to mention

  • Select the user that you want to Mention

  • Click the Send icon when you are ready


Replying to a discussion thread

  • Click on the Reply text area to reply to a discussion thread

  • Once you are done, click Send to post your reply to the discussion


Reacting to a message with emojis

  • Click the Add Reaction icon to react to a message

  • Select the Emoji you would like to use

  • You can also click on the Emoji again to unselect it


Editing a comment

  • Click the three dots icon to Edit a comment

  • Update your comment accordingly

  • Click the Check icon to Save your edits


Deleting a comment

  • Click the three dots icon to Delete a comment

  • Confirm by clicking the Delete button


Resolving a Discussion Thread

  • Click on the Resolve icon to Resolve a Thread

  • Check the Show Resolved box to see your resolved discussions

  • From here you can click Unresolve Thread to reopen a discussion


Deleting a Thread

  • Click the three dots icon

  • Select Delete Thread

  • Confirm you want to Delete the discussion by clicking the Delete button

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