ClearPoint keeps a log of all deletions made to your account in the last 30 days, which you can find in the Recycle Bin. These items can be undeleted and restored to your account.
Accessing Recycle Bin
If you are an administrator, you can access the Recycle Bin for the entire account in the control panel. Other users who can delete elements (such as Scorecard Admin and Editor) can access the Recycle Bin for their personal deletions in the control panel.
From the Control Panel click on System Settings
Select Recycle Bin under Utilities
On the Recycle Bin page, you can manage your deleted items.
Items deleted within the last 30 days will appear in the Recycle Bin
You will see the element name listed and the scorecard it belongs to beneath it for all your deleted items
The entry states how long ago the item was deleted.
Use the Recycle Bin search bar to enter keywords and find results easily
Click on the dropdown menu to search by
Scorecards
Users
Element types
Use the red Trash icon to empty your Recycle Bin permanently
Emptying the Recycling Bin will permanently delete these items from your account.
You will be prompted to confirm you wish to empty the Recycle Bin before proceeding as these changes cannot be undone.
Undelete Button
Once you undelete an item it will return to its previous location in your account.
From the Control Panel click on System Settings
Select Recycle Bin under Utilities
Click on the three dots icon to the right of the element you wish to restore
Select the option to Undelete your element
Confirm you wish to Undelete