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Alerts & Notifications - Setting up a notification
Alerts & Notifications - Setting up a notification

This article explains how to set up a Notification in ClearPoint.

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Written by Fernando Montenegro
Updated over a year ago

Keep your team informed and promote collaboration by using notifications to alert team members about important updates to Measures, Initiatives, and other elements in real-time.


Setting up a notification

  • From the Control Panel click on Automation

  • Select Notifications

  • Click on the Plus icon

  • Under Name, enter the name of the Notification, in this example, ‘December update’.

  • Choose an element from the Element Type dropdown that you want to be notified about.

  • Select when to notify the recipient, for example, you can select to notify the recipient when the Status Equals Below Plan.

  • Navigate to the Elements and Recipients tab

    • You will be prompted to Save

  • Click the link button in the top right to select specific elements to be notified about, in this example, we are going to select ‘Direct Routes’

  • Click Save once you have made your selection

  • Under Quick Map Users use the checkboxes to notify the Owner and Collaborators

  • Select the intended Recipients from the dropdown menu

    • You can either use the Select None or Select All buttons

  • Once you are done with your selection, click Quick Map Users

    • The intended recipients will be displayed automatically under the element you have chosen

  • Once you are done with your configuration, click Save

  • The Notification will appear under Manage Notifications


Enabling a notification for an individual element

Once a notification template is created, you can also enable it for an individual element from its edit window. Any user can use this option to turn on specific notifications for an element.

  • Select Scorecard & Elements from the Control Panel

  • Click on Manage Elements

  • Open Objectives

  • Locate the Objective you are going to be working with, in this example, ‘Direct Routes’.

  • Click on the edit Pencil icon

  • Navigate to the Notifications tab

  • Check the box next to your custom notification template

    • You can also select the default options to notify on Any Change, Any Edit, or Any Update

  • Once you are done with your configuration click Save

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