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Alerts & Notifications - Navigating the Alerts Inbox
Alerts & Notifications - Navigating the Alerts Inbox

This article explains how to manage the Alert Inbox in ClearPoint.

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Written by Fernando Montenegro
Updated over a week ago

The ‘Alerts Inbox’ makes it possible to manage your ClearPoint alerts. You can manage your Alerts Inbox by marking alerts as read, deleting alerts, viewing alert details, and downloading exported attachments.


Alerts Inbox

Your Alerts Inbox contains all your ClearPoint alerts, which include exports, notifications, and reminders. Users can view details of alerts and even download exports from the Alerts.

The Alerts Inbox helps you stay up to date on activity in your ClearPoint account.

  • From anywhere in ClearPoint you will be able to locate the Alerts icon at the top right of your screen

  • Click on the dropdown menu where you will find the following options:

    • Dismiss All Alerts, which will mark all of your unopened alerts as read, removing the yellow highlight.

    • Delete All Alerts, will allow you to delete all alerts.

    • Silence Alerts, silencing alert sound mutes the sound of a new alert.

  • You can download any file using the Download button

  • You will also have the option to delete it by clicking the Trash icon

  • To view more details of the alert, you can click on the name of the alert

  • The window that displays more details on the alert contains information like the recipient of the export, the date and time of the activity, the export as an attachment, and any emails sent.

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