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ClearPoint AI Assistants and OpenAI
ClearPoint AI Assistants and OpenAI

At ClearPoint, we prioritize your privacy and make every effort to ensure the safety and confidentiality of your personal information.

Dylan Miyake avatar
Written by Dylan Miyake
Updated over a year ago

At ClearPoint Strategy, we prioritize your privacy and make every effort to ensure the safety and confidentiality of your personal information. An integral part of our technology stack is the use of OpenAI's AI models, which are a powerful tool for text generation, language translation, and many other tasks.

While utilizing the OpenAI API, we've implemented a stringent privacy policy that adheres to global privacy standards and ensures that our users' information is secure. This article provides insight into how ClearPoint Strategy's AI assistants work to protect your privacy when using the OpenAI API.

  1. Data Processing. ClearPoint's AI assistants process data locally whenever possible. Any data sent to the OpenAI API for processing is anonymized, and personally identifiable information (PII) is removed before transmission. This means that user data is not linked to identifiable information and cannot be traced back to an individual user.

  2. Temporary Data Storage. OpenAI maintains a short-term retention policy for the data sent via the API for debugging and improving the service. OpenAI retains this data for 30 days. However, during this period, OpenAI does not use the data sent via the API to improve its models. Furthermore, ClearPoint Strategy does not store the data that you process with our AI assistants unless explicitly permitted by you.

  3. Compliance with GDPR and Other Privacy Laws. Our AI assistants comply with all privacy regulations, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other regional data privacy laws. This compliance ensures that users can exercise their rights regarding their personal data, such as the right to access, correct, and delete their data.

  4. End-to-End Encryption. ClearPoint uses end-to-end encryption, ensuring that any data transmitted to and from the OpenAI API is secure and unreadable by any unauthorized parties. We use strong encryption protocols to secure your data while in transit and at rest.

  5. User Consent. At ClearPoint Strategy, we value user consent. We ensure that all our users are informed about our data practices and given clear options to opt-in or opt-out. The AI assistant will only process data that the user agrees to share.

  6. Regular Audits and Updates. We conduct regular audits and updates to our privacy policies and practices. This includes continuously monitoring our use of the OpenAI API and ensuring all data handling aligns with the best privacy practices.

  7. Privacy by Design. Privacy is not an afterthought for us; it's at the core of our services. Our AI assistants are designed with privacy in mind, which means we always consider the potential privacy implications when developing new features or improving existing ones.

At ClearPoint Strategy, we take your privacy seriously. While leveraging powerful AI capabilities through OpenAI's API, we implement rigorous measures to ensure your data remains safe and your privacy is respected. If you have any questions or concerns about your privacy, don't hesitate to reach out to us. We are more than willing to address your inquiries and provide further reassurances about our data handling practices.

For more information, see the the OpenAI API data usage policies at https://openai.com/policies/api-data-usage-policies

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