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Organize Your Strategy - Managing Scorecards
Organize Your Strategy - Managing Scorecards

This article walks through how to manage a Scorecard in ClearPoint.

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Written by Fernando Montenegro
Updated over a week ago

Scorecards provide a balanced view of performance across reporting periods. This allows organizations to identify areas for improvement and make better decisions about their strategy.


Creating a Scorecard

Scorecards are like folders that can store strategic elements such as Objectives, Measures, and Initiatives.

  • Select Elements & Reports from the Control Panel

  • Choose Scorecards

  • Select Add Scorecard from the dropdown menu

  • Under Name, enter the new Scorecard name, for example, ‘Airline acquisition.’

  • Select a Parent Scorecard from the dropdown menu

    • If you leave the Parent Scorecard field as Not Defined, the new Scorecard will be created at the top level and will not be nested under an existing Scorecard.

  • Navigate to the Completed Items tab

    • You will be prompted to click on Save

    • Here you can manage how elements such as Initiatives, Milestones, or Actions Items appear when marked as complete.

  • Navigate to the User Access tab

    • Here you can allow specific users to have access to this Scorecard. Permissions can also be managed from individual user profiles on the Manage Users page.

    • For more information, please visit our Help Center article on User Permissions by Scorecard.

  • Once you are done with your changes, click Save


Adding and Reordering Categories

Categories are the areas of the overall Business Strategy addressed by Groups of Strategic Objectives. Some organizations call them “Perspectives.” Common Categories include Finance, Customers (or citizens, students, etc.), Operations, and Learning & Growth.

Categories are added by scorecard in ClearPoint.

  • Choose Elements and Reports from the Control Panel

  • Select Scorecards

  • Click the Edit Pencil icon next to the Scorecard you will be working with, in this example, ‘Airline Acquisition’.

  • Navigate to the Edit Categories tab

  • Click on the Plus icon

  • Under Category Name, enter the new Category name, for example, ‘Finance.’

  • Click Save

Categories can be linked to Objectives in the scorecard and are used to group them together or “categorize” them. You can provide a Description for each category; however, they are not technically an element and do not have their own detail page.

  • Once multiple Categories have been created you can simply drag and drop them in the desired order.

  • Click Save when you are done with your changes.


Locking a Scorecard

Locking a Scorecard prevents any further changes from being made to Update or Edit fields in a Scorecard. This is useful if a Scorecard is being used to preserve historical data or if you want to make sure nothing is changed in a Scorecard before a big meeting.

  • Choose Elements and Reports from the Control Panel

  • Select Scorecards

  • Click the Edit Pencil icon next to the Scorecard you will be working with, in this example, ‘Airline Acquisition’.

  • Navigate to the Edit Fields tab

  • Mark the checkbox next to Locked

  • Once you are done, click Save

The Scorecard will be labeled as Locked in the Managed Scorecards page.


Duplicating a Scorecard

Duplicating a Scorecard can help you add new Scorecards by copying a Scorecard template for uniform elements and linkages.

  • Choose Elements and Reports from the Control Panel

  • Select Scorecards

  • Click the three dots icon next to the Scorecard you will be working with, in this example, ‘Airline Acquisition’.

  • Select Duplicate Scorecard

  • Under New Scorecard Name, enter the new Scorecard name, for example, ‘Airline Merger.’

    • Check Copy Status and Scorecard Data to include all updated information such as Status, Analysis, etc. for the new Elements in the duplicated Scorecard. If you do not check this option, the new Scorecard will be blank of information like Status or Analysis.

    • Check Cascade copy the Scorecard (duplicate all child Scorecards) to create copies of the child Scorecards as well and establish the same hierarchy.

  • Click Duplicate


Archive a Scorecard

Your Scorecard view just got simpler! We've hidden Archived Scorecards by default, so you can now focus on the active Scorecards. Archiving Scorecards makes it easier to find what you need and keeps your view organized while providing the flexibility to unarchive a Scorecard with a few clicks.

  • Choose Elements and Reports from the Control Panel

  • Select Scorecards

  • Click the Edit Pencil icon next to the Scorecard you will be working with, in this example, ‘Airline Acquisition’.

  • Navigate to the Edit Fields tab

  • Mark the checkbox next to Archived

    • You can follow the same process to unarchive a Scorecard, simply uncheck Archived.

  • Once you are done, click Save

  • On the Manage Scorecard page, you can check the box Show Archived

  • You will find Scorecards labeled as Archived for ease of access.

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